SUPPORT FOR PRIVATE CUSTOMERS

Here you can find answers to the most frequently asked questions from private customers who bought EFP Stove Guards from regular electronics retailers. If you belong in another category, please consult another support page.

Frequently Asked Questions

Ensure that the plug is appropriately fixed to the switch unit and in the existing technical power socket

The stove guard is programmed to cut the power upon the end of a timer. Press the sensor button once to reactivate the system

It is important to press the button when the sensor emits a steady light in the chosen menu. The pressing has to happen relatively quickly, as the setting phase remains active for approximately 6 sseconds. Verify that the following beeps match the number of presses performed

The sensor has cut the power to the stove/hob as a result of high temperatures. Press the sensor button once and the power returns

The sensor indicates that the battery is about to run out of power.Order a new battery here , if you have a stove guard with a special battery (Lithium 3.6V)

Instruction manuals

Download instruction manual here (PDF)

Instruction-manual_wall

Instruction-manual_ceiling