SUPPORT FOR PRIVATE CUSTOMERS
Here you can find answers to the most frequently asked questions from private customers who bought EFP Stove Guards from regular electronics retailers. If you belong in another category, please consult another support page.
Frequently Asked Questions
This may be due to a bad battery. Replace the battery in the sensor
Ensure that the plug is appropriately fixed to the switch unit and in the existing technical power socket
The stove guard is programmed to cut the power upon the end of a timer. Press the sensor button once to reactivate the system
It is important to press the button when the sensor emits a steady light in the chosen menu. The pressing has to happen relatively quickly, as the setting phase remains active for approximately 6 sseconds. Verify that the following beeps match the number of presses performed
The sensor has cut the power to the stove/hob as a result of high temperatures. Press the sensor button once and the power returns
The sensor indicates that the battery is about to run out of power.Order a new battery here , if you have a stove guard with a special battery (Lithium 3.6V)
